Box office transaction, Wisconsin Film Festival April 5-12, 2018

Box Office

Please review the information on this page to help your ticket purchase experience go smoothly!

Click here to read more important opening day of ticket sales tips.

Contact us at boxoffice@wifilmfest.org with any questions or concerns.

  • Opening Day of Ticket Sales Tips

    Arriving at the Box Office with a completed Ticket Check List (found in our printed Film Guide) will help keep you organized and speed up your transaction.

    There will be several box office attendants available to assist with in-person sales at Memorial Union at the Campus Arts Ticketing Box Office as well as a separate room upstairs. Additionally, there will be two box office attendants available to assist with in-person sales at the Union South ticket booth. Staff and volunteers will be on site to assist with the flow of traffic. Ticket sales will begin at 11:00 am in both locations.

  • Redeeming Your Gift Certificates

    If purchasing your tickets in person or over the phone, simply share your card and redemption numbers (printed on your gift card) with the box office staff member assisting you.

    If purchasing your tickets online, click Film Guide. Once you’ve selected your films, proceed to checkout. During checkout:

    1. Click “Use Gift Card”
    2. Enter your card and redemption numbers in the pop-up window (letters can be entered in either upper or lower case). You will have the option to use all or part of your certificate’s value as payment. Any remaining balance may be paid by credit card. Tickets can be mailed to you, designated for pick up (“will-call”), or printed at home. Orders placed after Sunday, March 25 will not have a mailing option.
  • Buying and Using Your Vouchers

    A voucher is a coupon good for one film (subject to availability). A voucher must be exchanged for a real ticket in person at the Box Office ticket booth or at the “rush tickets/door sales” table at the venue of your film.

    Vouchers can be purchased in person, over the phone, or online (under “V” in the online Film Guide). They cannot be returned, refunded, or replaced if lost. They can be given to others to use.

  • Purchasing Tickets During the Festival

    Day-of-show tickets are available at each of the venues, but only for films being shown that day at that location. Tickets will be available for sale beginning one hour prior to the first film being shown at that venue that day. Cash, check, or vouchers only for campus venues. Credit and debit cards are accepted at AMC Madison 6. Rush tickets can only be purchased with cash or voucher at all venues.

  • Rush Tickets

    Subject to availability, rush tickets are sold within 15 minutes of the start of a film and can be purchased with cash or voucher only. We recommend showing up at least 30 minutes or more before the film begins. All rush tickets are $11 each, except for Big Screens, Little Folks tickets, which remain $6.

  • Refunds & Exchanges

    All ticket sales are final. No refunds or replacements for lost tickets, and no refunds for vouchers. Tickets for past films cannot be exchanged for future ones.

    Tickets for upcoming films may be exchanged in person until close of business the day before the original ticket’s screening, but only at the Campus Arts Ticketing Box Office or AMC Madison 6 Box Office (see Hours of Operation below). No exchanges are possible at other venues.

  • Useful Tidbits
    • Festival Pass holders are given priority seating.
    • To guarantee admittance, ticket holders must arrive 15 minutes before the start of the film.
    • Many films are not rated. Viewer and parental discretion is advised. Big Screens, Little Folks films are suitable for the recommended age range listed in the film descriptions.
    • Any ticket holder with a discounted ticket may be required to show ID for verification of the discount.
    • All Wisconsin Film Festival seats are general admission.
    • Due to safety regulations, all theaters must be completely cleared of patrons and personal belongings between screenings. Because of this, holding seats between screenings is not permitted.
    • Ticket scalping (for any amount) is prohibited on Wisconsin Film Festival grounds and on Wisconsin Film Festival social media.
    • Concerned about mobility or accessibility issues within the theaters? Talk with a member of the Box Office staff at the time of purchase or send an email to boxoffice@wifilmfest.org.
    • For many venues, ticket holder and ticket buyer lines will be outdoors. Please wear appropriate clothing and bring an umbrella if needed.

Box Office Information

Campus Arts Ticketing
Box Office

Union South*
1308 West Dayton Street
Madison, WI 53715
Hours of Operation

Opening Day
of Ticket Sales

Saturday, March 10 | 11:00 am – 5:00 pm

*Note: limited stations available on opening day of ticket sales only.

Campus Arts Ticketing
Box Office

Memorial Union
800 Langdon Street
Madison, WI 53706
Hours of Operation

Opening Day
of Ticket Sales
Saturday, March 10 | 11:00 am – 5:00 pm

March 12 – April 5
Monday – Friday | 10:00 am – 7:00 pm
Saturday | 11:30 am – 2:30 pm

April 6 – 12
1 hour before the first film of the day begins until ½ hour after the last film of the day begins.

AMC Madison 6
Box Office

Hilldale
430 North Midvale Boulevard
Madison, WI 53705
Hours of Operation

April 6 – 12
1 hour before the first film of the day begins until ½ hour after the last film of the day begins.

Purchasing advance tickets (a day or more before your film)
in person?

Visit either of these two box office locations during their respective hours of operation.

Waiting until the
day of your film to get tickets?

Any available tickets will only be available for purchase at the venue where the film is being shown. Cash is preferred at most venues.

Buying online?

Online sales are available 24 hours per day, 7 days a week until 5:00 pm the night before each screening. After that, available tickets can be purchased at the venue the day of your film.

How to Purchase Tickets

Order Online

Advance tickets will be available online at 2018.wifilmfest.org beginning Saturday, March 10 at 11:00 am.

In Person

Visit the Campus Arts Ticketing box office in Memorial Union beginning Saturday, March 10 or the AMC Madison 6 Box Office beginning Friday, April 6.

See Box Office Information above for location and hours of operation.

By Phone

Call 608-265-2787. Phone lines are open during Campus Arts Ticketing hours. See Hours of Operation above.

Ticket Prices

All tickets, whether bought online, over the phone, or in-person are the same price. A processing fee applies to all ticket purchase methods. All ticket sales are final. No refunds or returns for tickets or vouchers. No refunds or replacements for lost tickets. To guarantee admittance, ticket holders must arrive 15 minutes before the start of a film. Seats are general admission.

Festival Pass: $325

A Festival Pass is your total access ticket for as many screenings and special events as you are able to attend. The pass is non-transferable, and will feature your name and photograph. Upon purchase we will send an email request for a passport sized picture of your face, which is required before passes can be issued.

To be admitted to any and every film of your choice:

  • Arrive at the venue at least 15 minutes before showtime.
  • Present your Pass to box office staff to receive a scannable ticket for your screening.
  • Check in with theater volunteers for admittance to auditorium.

General: $11

$10 + $1 Campus Arts Ticketing Processing Fee

Student/Senior/Military/UW Faculty & Staff: $9

$8 + $1 Campus Arts Ticketing Processing Fee

Only 4 discounted tickets allowed per screening, per transaction. Tickets are available to students of any university, college, high school, etc., seniors 65 and over, military personnel, and current UW system or UW Health faculty/staff. All discounted tickets are subject to verification. Please carry a valid ID.

Big Screens, Little Folks: $6

$5 + $1 Campus Arts Ticketing Processing Fee

Ticket Delivery Options

Will Call

Picking up your will-call tickets prior to the day of your film? Visit the Campus Arts Ticketing (beginning March 12) or AMC Madison 6 (beginning April 6) Box Offices. See Box Office Information for Hours of Operation.

Picking up your will-call tickets the day of your film? Your tickets will be held at the venue where your film is being shown.

Mail

Tickets purchased before Sunday, March 25 can be mailed to you. After that, all tickets will need to be printed at home or picked up at will-call.

If you need to exchange tickets that are being mailed to you, this cannot be done until you have the tickets in hand and must be done in person at the Box Office.

Print-at-Home

After you print your tickets at home, they will be scanned at the door for entry. Please have your print-at-home tickets separated and ready to be scanned upon entering the theater.

Smart phone user? Pull up your tickets on your phone to be scanned!